Case Studies / U.S. Virgin Islands Economic Development Authority

U.S. Virgin Islands Economic Development Authority
Development / Custom Software Design


Custom Software 

Website Design



Digital Transformation

Driving Economic Growth in the U.S. Virgin Islands

The Economic Development Authority (EDA) is a semi-autonomous government agency tasked with promoting and enhancing economic development across the U.S. Virgin Islands. A key component is the Economic Development Commission (EDC), which offers attractive tax incentive programs to qualified businesses.

The Challenge

The EDC’s mission is to grow, diversify, and strengthen the USVI economy by stimulating business investment, job creation, and capital formation. However, their manual, paper-based application process for tax incentive programs was hindering efficiency and accessibility for both applicants and reviewers. They needed a modern software solution to digitally transform this critical function and make sure applicants can easily view and submit any and all requirements after being approved for benefits.

Our Approach

The CrucianPoint team worked hand-in-hand with the EDC to deeply understand their processes and requirements. 

We developed innovative solutions that were adaptable for multiple scenarios.

Our Key Tactics Included

Close collaboration and iteration were core to our approach throughout this project’s lifecycle.

The Outcome

The custom EDC software has radically modernized their tax incentive application process:

  • 75% reduction in application processing times for the EDC
  • 20% increase in completed applications year-over-year
  • Dramatic cost savings from eliminating paper and manual handling
  • Improved data integrity and compliance through robust security controls

The Impact

“This software has been transformative for promoting business growth and economic development across the territory. Both applicants and reviewers now have a vastly improved experience.” 

By digitizing and streamlining the tax incentive process, the EDC can more effectively focus on its core mission – creating jobs, diversifying industries, and driving sustainable economic expansion in the U.S. Virgin Islands.

This solution serves as a pivotal tool for change and a foundation for ongoing innovation and efficiency improvements in the Virgin Islands. 


Through our close partnership and innovative custom software, we have empowered the EDA’s Economic Development Commission to revolutionize how businesses access their tax incentive program. This digital transformation supports the EDC’s vital role as a catalyst for economic prosperity across the U.S. Virgin Islands.

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